Report A Claim

What To Do In The Case Of An Injury

• Complete accident investigation reports within 24 hours.
• Offer and authorize immediate treatment for the injured employee.
• Consult medical provider list for the walk-in clinic closest to the accident site (when provided).
  
• Order Post-Accident Drug Test (in states where required).
  
• Secure the scene of any serious accident for investigative purposes.
  
• Secure and save any equipment or materials that were involved in the incident.
  
• Contact our AmCOMP Loss Prevention staff for assistance or consultation in preventative controls and strategies.
  

Report Your Claim By Phone

Our call center is available 24 hours a day, 7 days a week. To report your claim by phone please dial 1-800-749-1898 and press 5.

Report Your Claim Online

As an added service to our customers, AmCOMP provides online claims reporting. Reporting is available to you 24 hours per day, 7 days per week, from the convenience of your own computer. The following are instructions to report a claim online:

How to set up your online account:

1. Complete the FNOL Account Setup Sheet.

2. Email the completed FNOL Account Setup Sheet to internetnoi@amcomp.com.

3. FNS will contact you via email within four business days of receipt of the Account Setup Sheet with your account ID and Password.

4. Once your ID and password is received, you can begin reporting claims by signing onto the assigned web site and following all prompts for claim information.

5. FNS will provide all service for web access and will assist with trouble shooting or systems access. Support questions can be asked through help@firstnotice.com.

6. You will receive a First Report of Injury form for your records from your local claims department.

Tips for online reporting:

1. All fields that appear in bold are required fields. To successfully submit a new claim, all bolded fields must be completed.

2. The reporting site will time out after 20 minutes with no activity. We recommend that should you need to step away from your desk, use the Pend Claim function.

3. Every 90 days you will be prompted to change your password.

4. All online support will be provided by FNS. Please contact them for assistance in navigating the web site, password issues or security clearance. FNS can be contacted at help@firstnotice.com.

5. Please make sure your mail service will accept the following domain names to ensure that any correspondence between you and FNS will not be caught in your spam mail program: amcomp.com, Firstnotice.com, Claimhost.com, Concentra.com, Concentramc.com.

Prompt reporting of claims is essential in controlling workers’ compensation insurance costs. Please report claims as soon as possible. DO NOT WAIT for doctor’s reports or billings to report claims. We recommend reporting claims as soon as the injured employee leaves your operations for treatment by your local medical provider.