Please select your region*
Policy 1) My policy was issued correctly, including any endorsements that were attached
2) When contacting AmCOMP concerning my policy, the responses are prompt, courteous and professional
Loss Prevention Department 3) My Loss Prevention Consultant is knowledgeable in safety procedures that have helped my company
4) I am satisfied with the level of service being provided by my Loss Prevention Consultant
5) The recommendations made by my Loss Prevention Consultant are easy to understand
6) My Loss Prevention Consultant is an added benefit to coverage with AmCOMP
Audit and Billing 7) My Premium Auditor is flexible in scheduling the appointment to meet my schedule
8) My Premium Auditor reviewed the final audit results and discussed any changes in exposure
9) My Premium Auditor arrived at the scheduled time
10) The Premium Audit billings are accurate and easy to understand
Claims 11) The Claims Department is easy to reach when needed and is responsive when I call
12) My Claims Representative thoroughly investigates questionable claims
13) I am familiar with online reporting
14) My Claims Representative kept me up to date on the status of my claim
Overall 15) I would recommend AmCOMP to others for workers’ compensation insurance
Comments:
Optional Information: The information below is not necessary but may help us to provide better service to you and your company.
Policyholder Name:
Person Completing Survey:
Policy Number:
Telephone Number:
At AmCOMP, we encourage our employees to solicit your feedback to ensure you are satisfied with our services. If an AmCOMP employee prompted you to complete this survey, please indicate the employee’s name and his/her area of responsibility. Thank you.
Please enter the security code*
All fields marked with an asterisk (*) are mandatory.
