Contact Us

Mid-Atlantic

Midwest

Northern

Southeast (FL)

Southern

Texas

    

Corporate Headquarters

P.O. Box 88806
North Palm Beach, FL 33408
Phone: (800) 226-1898
Fax: (800) 226-1805

Mid-Atlantic Region

Tim Spear - Head

Maryland

P.O. Box 49629
Charlotte, NC 28277-9629
Phone: (800) 992-1072
Fax: (800) 371-8204
To report a claim: (800) 749-1898
Claims fax: (704) 540-8562

Account Operations Contact: Amy Owens - Manager, Account Operations
Audit & Collections Contact: Ed Craig - Director, Audit and Collections
Claims Contact: Kathy Whetstone - Manager, Claims Operations 
Loss Prevention Contact: Whitfield Blenman - Vice President, Loss Prevention
Marketing Contact: Tim Thompson - Director, Field Underwriting

North Carolina

P.O. Box 49629
Charlotte, NC 28277-9629
Phone: (800) 992-1072
Fax: (800) 371-8204
To report a claim: (800) 749-1898
Claims fax: (704) 540-8562

Account Operations Contact: Amy Owens - Manager, Account Operations
Audit & Collections Contact: Ed Craig - Director, Audit and Collections
Claims Contact: Kathy Whetstone - Manager, Claims Operations 
Loss Prevention Contact: Whitfield Blenman - Vice President, Loss Prevention
Marketing Contact: Tim Thompson - Director, Field Underwriting

Georgia 

P.O. Box 49629
Charlotte, NC 28277-9629
Phone: (800) 992-1072
Fax: (800) 371-8204
To report a claim: (800) 749-1898
Claims fax: (704) 540-8562

Account Operations Contact: Amy Owens - Manager, Account Operations
Audit & Collections Contact: Ed Craig - Director, Audit and Collections
Claims Contact: Kathy Whetstone - Manager, Claims Operations
Loss Prevention Contact: Whitfield Blenman - Vice President, Loss Prevention
Marketing Contact: Tim Thompson - Director, Field Underwriting

South Carolina

P.O. Box 49629
Charlotte, NC 28277-9629
Phone: (800) 992-1072
Fax: (800) 371-8204
To report a claim: (800) 749-1898
Claims fax: (704) 540-8562

Account Operations Contact: Amy Owens - Manager, Account Operations
Audit & Collections Contact: Ed Craig - Director, Audit and Collections
Claims Contact: Kathy Whetstone - Manager, Claims Operations 
Loss Prevention Contact: Whitfield Blenman - Vice President, Loss Prevention
Marketing Contact: Tim Thompson - Director, Field Underwriting

Virginia

P.O. Box 49629
Charlotte, NC 28277-9629
Phone: (800) 992-1072
Fax: (800) 371-8204
To report a claim: (800) 749-1898
Claims fax: (704) 540-8562

Account Operations Contact: Amy Owens - Manager, Account Operations
Audit & Collections Contact: Ed Craig - Director, Audit and Collections
Claims Contact: Kathy Whetstone - Manager, Claims Operations 
Loss Prevention Contact: Whitfield Blenman - Vice President, Loss Prevention
Marketing Contact: Tim Thompson - Director, Field Underwriting 
 

Midwest Region

Pat Cary - Head

Indiana

P.O. Box 40819
Indianapolis, IN 46240-9718
Phone: (888) 317-0026
Fax: (317) 469-4646
Claims Fax: (317) 469-4650

Illinois (Central and Southern Territory)

P.O. Box 4334
Lisle, IL 60532-4334
Phone: (888) 317-0026
Fax: (630) 300-0371
Claims Fax: (630) 300-0372

Missouri

P.O. Box 40819
Indianapolis, IN 46240-9718
Phone: (888) 317-0026
Fax: (317) 469-4646
Claims Fax: (317) 469-4650

Northern Region

Lisa Perrizo - Head

Illinois (Northern Territory)

P.O. Box 4334
Lisle, IL 60532-4334
Phone: (888) 317-0026
Fax: (630) 300-0371
Claims Fax: (630) 300-0372

Minnesota

P.O. Box 1510
Brookfield, WI 53008-1510
Phone: (888) 317-0026
Fax: (262) 207-7022
Claims Fax: (262) 207-7023

Wisconsin

P.O. Box 1510
Brookfield, WI 53008-1510
Phone: (888) 317-0026
Fax: (262) 207-7022
Claims Fax: (262) 207-7023

Southeast Region

North Palm Beach - Corporate
P.O. Box 88806
North Palm Beach, FL 33408
Phone: (800) 226-1898

Loss Prevention Contact: Whitfield D. Blenman - VP of Loss Prevention
Marketing Contact: Valerie Wilson - VP, Managed Care

North Palm Beach - Claims
P.O. Box 88807
North Palm Beach, FL 33408
Phone: (800) 749-1898
Claims Fax: (800) 749-8890

Claims Contact: MaryBeth Slane-Horan - VP, Claims

Maitland - Claims
P.O. Box 945125
Maitland, FL 32794-5125
Phone: (800) 787-7774
Claims Fax: (800) 349-7186

Claims Contacts: Debbie Willis - AVP, Claims and Becky Hudson - Claims Manager

Southern Region

Frank Pinson - Head

Tennessee

P.O. Box 291887
Nashville, TN 37229-1887
Phone: (888) 317-0026
Fax: (615) 316-7578
Claims Fax: (615) 316-7577

Claims Contact: Deborah Howard - Claims Manager
Loss Prevention Contact: Dennis Putthoff - Director of Loss Prevention
Marketing Contact: Frank Pinson - Head

Alabama

P.O. Box 291887
Nashville, TN 37229-1887
Phone: (888) 317-0026
Fax: (615) 316-7578
Claims Fax: (615) 316-7577

Marketing Contacts: Frank Pinson - Head and Kate Russell - Field Underwriter

Arkansas

P.O. Box 291887
Nashville, TN 37229-1887
Phone: (888) 317-0026
Fax: (615) 316-7578
Claims Fax: (615) 316-7577

Claims Contact: Deborah Howard Southern Region Director of Claims
Marketing Contact: Frank Pinson - Head

Kentucky

P.O. Box 436449
Louisville, KY 40253-6449
Phone: (888) 317-0026
Fax: (502) 489-5529
Claims Fax: (502) 489-5415

Claims Contact: Madonna Senger - Claims Manager
Marketing Contact: Rick Thomas - Branch Assistant Vice President

Mississippi

P.O. Box 291887
Nashville, TN 37229-1887
Phone: (888) 317-0026
Fax: (615) 316-7578
Claims Fax: (615) 316-7577

Claims Contact: Deborah Howard - Claims Manager
Marketing Contact: Frank Pinson - Head

Texas Region

Robert Bienvenu - Head

Texas

P.O. Box 164347
Austin, TX 78716-4347
Phone: (888) 339-1771
Fax: (888) 339-1772
Claims Fax: (800) 749-8890

Audit Contact: Rhonda Adams - Director of Administration
Claims Contact: Robert McBee - Claims Manager
Loss Prevention Contact: Trey Lovett - VP of Loss Prevention
Marketing Contact: Robert Bienvenu - Head