Our Culture
Workplace Environment
 Communication: Regular company
meetings provide an opportunity for employees to interact and receive company and/or department
information as well as for management to recognize individual employee milestones, promotions and
accomplishments. Inter-departmental and company-wide communication is encouraged. Our management
team is highly accessible to our employees and our customers.
Professional Development: At AmCOMP, we foster an environment that encourages our employees
to continue to learn and sharpen their skills throughout their careers.
Customer Service: Continuing to deliver excellent service and exceed our customers'
expectations is one of our primary goals. It is an integral part of our Company's vision and
mission, and we support our employees in their efforts to achieve this goal with regularly
scheduled training and periodic seminars on the essentials of providing excellent customer service.
Our customers notice the difference, and so will you.
Teamwork: AmCOMP promotes communication and a team-oriented, collaborative environment from
top level management through the employee ranks. Individuals and departments work together to
exceed customer expectations, always remembering that they are 'The Company.'
Performance Evaluation: At AmCOMP, we have established a review process that is structured
to provide open, direct feedback on individual performance while emphasizing business and personal
development. The number of performance evaluations an employee receives each year are determined by
the employee and supervisor but are scheduled at least once every quarter. Performance Management
is modeled after the Seven Habits of Highly Effective People (Stephen Covey, 1989).
Employee Appreciation: The Employee Appreciation Committee (EAC) hosts a variety of events
for AmCOMP employees throughout the year. The events bring AmCOMP employees together and promote
work/life balance. For example, the EAC has hosted holiday celebrations, costume contests, ice
cream socials, pot luck lunches, trips to baseball games and Florida attractions as well as
Employee Appreciation Week – a full week of fun activities and special events for employees.
AmCOMP Customers
At AmCOMP, we listen and respond to our customers, suppliers, agents and other strategic
partners, community, injured workers and employees. We value the clear communication of
expectations, which makes it easy to work with us. Paying attention to detail, doing things right
the first time and responding to client needs are just a few of the ways that we strive to exceed
our customers' expectations. We conduct our business with uncompromising integrity and
professionalism and take pride in our work. Our goal is to achieve the highest standards of
excellence in our industry.
Community Involvement
AmCOMP encourages its employees to take an active role in their communities. Each year, every
AmCOMP employee receives a "Volunteer Day", one day of paid leave that the employee may use to
volunteer for an organization that is meaningful to him or her. In addition, throughout the year,
AmCOMP supports national and local non-profit organizations. We feel we can make a difference
globally by acting locally, fulfilling our civic duties and positively contributing to our
communities. For more information on the impact AmCOMP employees have made in their communities,
please visit our Community Involvement page.
Work / Life Balance
AmCOMP realizes that all of us have many tasks to accomplish in our daily lives and seeks to
assist its employees by providing a number of additional conveniences. We hope to ease some of the
time constraints many people feel through on-site access to a variety of services, including dry
cleaning, car detailing and a holiday marketplace throughout the months of November and December
where employees can shop during lunch and on break (as applicable by office). For employees with
special time constraints, we have developed flexible schedules, job sharing and telecommuting
within guidelines established by local management. |
