Please select your region*
Underwriting 1) I am satisfied with AmCOMP’s turnaround on new business submissions and renewals
2) My Field Underwriter frequently updates me regarding any special services AmCOMP offers (Services, Procedures, Pay Plan offerings, Incentive Programs, etc.)
3) Submission declinations are explained clearly and professionally
4) AmCOMP’s Underwriting Department is knowledgeable in workers’ compensation issues and I consider them a resource
5) If offered in my region, I would be interested in learning about AmCOMP’s agency incentive trips
6) If available, what length of time would you prefer for an incentive trip?
Loss Prevention 7) My AmCOMP Loss Prevention Consultants are an added benefit to coverage with AmCOMP
8) It is important that Loss Prevention contact me prior to any visits to a prospective policyholder
9) The Loss Prevention Department makes me aware of the recommendations my policyholder needs to complete
10) AmCOMP’s Loss Prevention Department provides useful information that helps my policyholders control their losses
Audit and Billing 11) Audits are conducted promptly and correctly upon expiration of a policy
12) When handling disputes, Audit clearly identifies what information is needed for a dispute
13) Audit disputes are resolved quickly
Claims 14) The Claims Department is easy to reach when needed and is responsive when I contact them
15) It is beneficial to have Claims Professionals present while marketing AmCOMP
16) I am familiar with online reporting
17) Online Reporting assists me with marketing AmCOMP
18) My Claims Representative keeps me up to date on the status of any claim with which I am involved
Comments:
Optional Information: The information below is not necessary but may help us to provide better service to you and your policyholders.
Agency Name:
Person Completing Survey:
Telephone Number:
At AmCOMP, we encourage our employees to solicit your feedback to ensure you are satisfied with our services. If an AmCOMP employee prompted you to complete this survey, please indicate the employee’s name and his/her area of responsibility. Thank you.
Please enter the security code*
All fields marked with an asterisk (*) are mandatory.
